Terms of service

These terms are an agreement between you and Vulrend Pvt Ltd (“Vulrend”, “we”) for the use of vulrend.com and the Vulrend app. By creating a workspace or using the service you accept them. If you accept them for a company, you confirm you are allowed to bind it.

The service

Vulrend plans, makes and publishes short-form video ads from the material you give it. We improve the service continually, so features change; if we remove something a paid plan includes, we tell you first.

Your account

Give accurate details, keep your password to yourself and tell us if you think someone else has used your account. You are responsible for what happens in your workspace. You must be at least 18.

Your content and your ads

You keep ownership of everything you upload and of the ads made for you. You let us store, process and publish that material only to provide the service to you. You confirm you have the rights to what you upload — photographs, logos, footage and music — and that using it in ads does not infringe anyone else’s rights. We do not use your content in our own marketing without asking you.

Publishing to your accounts

When you connect a social account and turn on a pipeline, you authorise us to post to that account on the schedule you set, either automatically or after your approval. You stay responsible for what is posted and for following each platform’s rules. Platforms can change or withdraw access at any time, which may interrupt publishing.

AI-generated material

Scripts, narration and ads are produced by AI models from your brief and can contain mistakes. Review what you publish, especially claims, prices and offers. Where we supply stock footage, music or voices, we source them under licences that allow their use in your ads.

Acceptable use

• No unlawful, deceptive, defamatory, hateful or infringing content.
• No misleading claims about products, prices or results.
• No spam, and nothing that manipulates a platform or its audience.
• No attempts to break, overload or reverse-engineer the service, or to reach anyone else’s data.

We may remove content, or suspend a workspace, that breaks these rules.

Plans, fees and cancellation

The free plan includes a small number of ads and needs no card. Paid plans cost what the plans on vulrend.com say when you subscribe, are invoiced monthly in advance, and exclude taxes where they apply. You can cancel at any time by emailing admin@vulrend.com; your plan runs to the end of the period you have paid for. Fees are not refunded except where the law requires it. We give 30 days’ notice of any price change.

Availability

We work to keep Vulrend running, but we do not promise it will be uninterrupted or free of errors. It depends on third-party services, and it sometimes needs maintenance.

Ending

You can stop using Vulrend at any time and ask us to delete your workspace. We may suspend or close a workspace that breaks these terms or puts the service or other people at risk.

Disclaimer and liability

The service is provided as it is. We do not guarantee any particular result from an ad. To the extent the law allows, we are not liable for indirect or consequential losses, such as lost profits, revenue or data, and our total liability is limited to the fees you paid us in the twelve months before the claim. Nothing here limits liability that the law does not allow us to limit.

Changes to these terms

When these terms change we update the date at the top, and we tell account holders by email before a significant change takes effect. Using the service after that means you accept the new terms.

Law

These terms are governed by the laws of India, and disputes are settled in the courts of Bengaluru, Karnataka.

Contact

Vulrend Pvt Ltd, Bengaluru, Karnataka, India. Email admin@vulrend.com.